In response to an article published in a CBS Local News Website (http://dfw.cbslocal.com/2017/09/19/scammers-swap-phone-number-with-legit-business-customers-pay-price/), Google stated the following:

Merchants who manage their business listing info through Google My Business (which is free to use), are notified via email when edits are suggested. Spammers and others with negative intent are a problem for consumers, businesses, and technology companies that provide local business information. We use automated systems to detect spam and fraud, but we tend not to share details behind our processes so as not to tip off spammers or others with bad intent.

Someone reading the article may feel safe that Google will cover your back. But that is not the case.

Joy Hawkins explains better in her recent article (read more at http://bit.ly/2zD1wTr).

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