Planning a visit to your local business can raise a different type of questions. When looking for answers, 82% of your customers turn to search engines, but they often have a hard time finding accurate, up-to-date information.
To solve the problem Google brought the ability to answer customer questions on your Google Local Business Listing.
As a business owner, you have the most reliable answers to your customers’ questions. You can receive and response those questions using your Google My Business Listing (GMB).
Your Google My Business Listing offers 3 ways to engage with your customers:
- Add frequently asked questions to your Google My Business Listing.
- Answer questions from potential customers.
- Highlight top responses.